Covid-19

Kichic opens its doors

We are glad to be back and able to welcome you into this new and different period in history, hopefully one of awareness, deeper connection and superior well-being.

This long and strange confinement, we’ve all had to endure, has taught us to be more tolerant and to practice acceptance towards ourselves and others. ... We have been presented with a unique opportunity to observe our lives more closely and re-create our views and thoughts more positively. These are times of reflection better aligned with space, our world and the entire universe.

We can perceive how all beings and all things that exist are intertwined and how we are a fundamental part of that everything.

At Kichic we want you to continue to feel that being with us is like being at home, we want our guests to feel safe and pampered. Our loving staff has been carefully oriented in regards to all protocol safety measures so that your stay with us is safe and relaxing.

We are rigorously following all protocols established for the Covid-19, so that your stay holds no health risks whatsoever. All personnel has been oriented to follow all steps of proper desinfection and cautions. You will find disinfection points distributed all around the hotel. We have enabled new forms of extreme cleaning, disinfecting all staff members, guests, food and any item that comes into our perimeters with practical and safe methods.

Mancora’s pristine shores continue to be bright and sunny and our breezy beachfront hotel still maintains a warm and cozy home-like feeling. We offer a new variety of sensory therapies respecting safety protocols and have adapted our yoga classes to fit a smaller number of practitioners that allows a safe distance between each mat.

Our kitchen staff has undertaken all security measures yet the food we offer is as soul- full and healthy as ever. Once the payment of 50% is made and your reservation is confirmed, we will send an obligatory pre-arrival form, tailored to the current scenario of things that counts as an affidavit statement that must be signed and returned prior to your arrival in Kichic. Information regarding protocol and safety measures will also be e-mailed to you and we will need photos or scans of your travel documents.

Our staff has already been checked and trained to follow protocol standards. We kindly ask for you to help us to follow the protocol so we can assist you without fear of infection and that yours and other guests stay is completely safe.

Instructions for your arrival in Kichic

  • Before entering Kichic, we will take your temperature with an infrared thermometer.
  • Your bags will be taken by authorized personnel to be disinfected and then taken to your room.
  • A person will lead you to a space created especially for the disinfection process where you can take a shower, hot or cold, depending on your mood.
  • You will be given a kit where you will find a dressing gown, clean and disinfected slippers, cleaning supplies and a walkie talkie for you to use during your stay.
  • If you prefer, you can bring clothes with you to change.
  • Your travel clothes will be put in a bag and sealed for delivery at your check-out.
  • The use of masks is compulsory, we will provide you with disposable masks during your stay.
  • Once you are ready, a member of our staff will conduct you to the start of your journey at Kichic.
  • The rooms have been thoroughly disinfected with organic products that comply with quality cleanliness such as each common space in the hotel.
  • If your room counts with a private terrace we can set a table for you upon request, so as to avoid spending too much time in common areas. You can send this request before arrival.
  • Given the circumstances of covid-19 we’ve had to remove some decorative items such as carpets. Books of our hotel’s little library have also been put away, so we ask that you bring your own.

If you like, we can recommend a driver we trust who also complies with the safety protocol established for airport transfers.